Tesco PLC is a multinational British general merchandise and grocery retailer. It has its headquarters in Cheshunt in the United Kingdom. Tesco PLC is the third largest retailer in the world in terms of revenues. It closely comes behind Wal-Mart and Carrefour. In regards to profits, it is the second largest after Wal-Mart (Tesco). Tesco PLC has stores in 14 countries that spread across Europe, Asia and North America. Tesco PLC has a grocery market share of close to 30%, thus making it the grocery market leader in the United Kingdom, the Republic of Ireland, Malaysia and Thailand. It has a customer base that runs into millions per week and expeditiously boasts of workforce of over 500,000 employees (Wrigley, 1988, p. 106).
Over the years, E-commerce has managed to evolve from the earlier methods of conducting transactions to a more personalized and functional shopping experience. Today, E-commerce/E-business has provided significant boost to many businesses in different ways. For example-business has helped many IT managers to increase their ability in conducting strategic decisions of the business and expanding the knowledge and skills of the employees (Qin, 2007).